Revisiting my 2011 tech predictions — FREE fake Jamaican accent included, mon!

Miss Cleo

One thing that annoys the heck out of me about the end of every year is that starting in December, the entire blogosphere becomes Miss Cleo and obnoxiously tries to predict what will happen in the next year in social media/tech trends, fake Jamaican accent and all. (OK, maybe I just read them in a fake Jamaican accent to make them more entertaining and bearable. Try it–you’ll see.)

Yet, seldom do most of those fake-Jamaican-accented, blogging tech prophets actually compare how well their last year’s predictions stacked up to what really happened.

I’ve never been a fan of this yearly tradition of Miss Cleoing*; all it ever does is just stir up more unnecessary noise in the echo chamber. Any idiot can pull predictions out of their butt about what the next year will bring, and few ever do any real research to make educated guesses.

As fate would have it, last year I was charged with doing just that — not pull predictions out of my butt and write a blog post, but researching past and current trends, past and current predictions, what might be under the radar, yet up-and-coming, etc. and, along with the assistance of a colleague, write a big ol’, in-depth paper of educated guesses

predictions for our own “11 Trends to Watch in 2011″ (original, I know).

Unfortunately, because of some situations beyond our control that we could not have predicted, our paper was never published.

However, I’m a pack rat when it comes to research (both digital and hard copy), and upon cleaning my desk a week or so ago, I came across my printed-out research for this shelved project, an inch-thick stack bound together by a binder clip which must have been magical because it seemed to defy the laws of physics. (I should have taken a picture.)  Practically every end-of-the-year Miss Cleo post and whitepaper I could find in the blogosphere, printed out, hand-highlighted, notes written in the margins — it was enough for me to basically say  to myself, “Holy crap, I did this all in vain.” 

Or maybe I didn’t.

I’d like to not think that all of my research and efforts were futile. After all, I did subject myself to combing through everybody’s Miss Cleoing, which not only fueled my disdain for end-of-the-year predictions posts, but was enough to unconsciously get me reading everything in a fake Jamaican accent for the next three months. (It’s funny when you do it in your head but when you accidentally do it out loud … well, I digress.)

Anyway.

Even though it was never published, I wanted to see how I did in my educated guesses

predictions compared to what actually happened. So I dug up the outline from my files and took a look. I didn’t do too bad. I was WAY off on a few things, but you know what? Very few end-of-the-year blogosphere Miss Cleos revisit their last year’s predictions and compare them to reality (or, at least not publicly). But I will.

So here it is. The outline for the unpublished paper, my own attempt at Miss Cleoing last year and predicting what 2011 would hold. I haven’t modified it except to add the preface at the top, and clean up a couple typos.

About the beginning…

From everything I read of everybody else’s, I noticed that there was a LOT of what seems to be a common problem in this field — stating the obvious. In December 2010, many people were “predicting” what was already happening, things that were already a given. Saying that people will use a lot more apps for their every day needs (whether on tablets, phones, in browsers, etc.) is hardly prophecy. It was already happening. Saying “search will get more social” had been happening, too. Growing concern for privacy? That too.

Things that are obviously becoming  (if not already) omnipresent do not count as “trends” to “predict.” That’s called practicing your superpowers as Captain Obvious.

So I acknowledged these things and moved on. After the jump, I’m going to attempt to examine each of these and whether or not they came true. As I said, I know I was way off on a few of these. Some of them I was right, but others, I’m honestly not sure and maybe you can help me out to let me know if it happened or not.

[Note: This ended up being a much longer post than I originally anticipated, but it reads quickly, I promise.]

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Another “Ning” bites the dust, another chance to drive this important lesson home.

Way back in July 2010 (which is light years in internet time), the “create-your-own-social-network” platform Ning decided to nix its freemium model in favor of a tiered pricing plan. Even though its lowest tier, for groups under 150 members, was only $2.95 a month, many small nonprofits, civil service organizations, and other groups already strapped for cash that were using the Ning platform as their main hub were up a creek with nowhere to go. So I wrote a post about a service I was familiar with called Amazee, and called it “a winning alternative to Ning for cause-based communities.”

 

Amazee Closes

It was recently brought to my attention in the comments of that post by one Tobias Eigen of Saidia.org that Amazee will now also be shutting down, as of December 23 of this year. Tobias wrote a post about this story, and drew some lessons from it in particular for civil society organizations looking for “free” places to host their campaigns and other stuff. He feels very strongly that they should be looking to open platforms (preferably run by other civil society organizations), so as to not get shafted again.

Said Tobias,

This trend reminds me just how important it is to have civil society platforms run by civil society organizations. We need to have reliable places we own and can rely on to put our stuff and to run our campaigns to fight for our communities, our environment, the future of our world.

I couldn’t agree more, and encourage you to visit Saidia.org to read further into his points.

As an example of an open platform, Tobias points to Kabissa, a volunteer-run platform which is a “space for change in Africa,” and supported by donations from the community. While I personally love this idea, unfortunately not all nonprofits have the knowledge of how to set something like this up, which as I pointed out, was why the Nings and the Amazees existed in the first place.

An alternative open platform,  WiserEarth.org, was mentioned in the comments, and while it is an open platform, I personally found the usability rather poor and hard to navigate. There’s very little “social” about it, and most of the causes I indicated interest in hadn’t had any activity in months. I see WiserEarth (as a concept) as a step in the right direction, but they really need to work on their UX.

When looking for alternatives a couple months ago I found  Mixx, which since I began researching for this post, has change into a platform called Chime.in, a network based around interests. When researching what happened to Mixx, I found this on the Wikipedia entry:

As of October 4, 2011, the Mixx Classic website has been shut down and now only displays a “we’ll be back soon message” and a e-mail address collection form which subscribes you to a newsletter that will announce the relaunch of Mixx. As of October 8, 2011, this message still exists. All former Mixxers lost all their saved and indexed data despite being promised otherwise by the Mixx staff. All Mixx user profiles have been deleted. The profile pages return errors, do not even 301 redirect to home, and the site lost significant PageRank and potential rankings. Apparently a total fail.

As I write this, obviously the Wikipedia entry hasn’t been updated, but I’m sure it will be soon. (I’m too lazy to do it myself right now.) The concept of Chime.in itself is fine and not too unlike what the original Mixx was, but this serves as yet one more reason you should not be reliant on third-party platforms. They’re always subject to change, and like Amazee, Mixx offered no downloadable CSV or XML file, or any other way for users to preserve/archive their content.

While the majority of the emphasis in this post thus far is on civil society organizations/nonprofits, as I said in the comments of Tobias’ post, it isn’t just  those folks that need to keep this in mind.

No matter if you are nonprofit, for-profit, a public figure, musician, etc. — You need to have your own “home base.” Period.

Detroit Tigers' Home BaseI’ve personally always advised my clients, regardless of what kind of entity they are, that they needed to “own” their presence on the web and not rely on other platforms such as Facebook, though those are a nice complement to your online presence.

I don’t know how many musicians I’ve worked with who have insisted that they “didn’t need a website because Facebook/Twitter/ReverbNation/whatever was enough.” All I had to do was point to MySpace and the demise of its relevancy on the social web, asking them if they’d REALLY like to keep migrating from platform to platform all the time and not having an online “homebase.” Oh, and grab your digital knapsacks, kids, as of the other day, there’s now Google Music.

I also know there are myriad small businesses who are in this similar mentality that they don’t need a website, their presence on Facebook is “enough.” Guess what? It’s not enough. If you’ve got a presence on Facebook, Twitter, now Google+, etc. … THAT’S GREAT. Good for you for learning how to check off a box, no matter how much you might hate the “hassle” of doing it. BUT, unless you own it, you’re just squatting on free property until “the next big thing” comes along or, in the case of Amazee, that property decides to close down.

“Oh, but where to start?”

I undertand that a lot of the ins and outs of this can seem overwhelming or intimidating to people who are not “digital natives” or otherwise comfortable on the web. But it doesn’t have to be.

Rodeo ClownThere are plenty of resources out there to buy domains and host a site. I personally prefer 1and1.com for my domains and host elsewhere (though they host, too), but there’s GoDaddy, BlueHost, Rackspace, and plenty of others out there. If you fear the technical stuff or the design stuff, most of them offer “one-click installs” of various content management systems, including WordPress, Drupal, Joomla, and others. For collaboration purposes, in the place of something like Amazee, MediaWiki is usually one of the one-click installs offered, and it’s pretty popular with the nonprofits and rather straight forward.

If you are still overwhelmed and don’t know where/how to start, there’s also Page.ly, where you can set up a WordPress self-hosted site and host it, and they’ll even give you plenty of templates to get you started with a “look.”

I can’t stress enough how important it is for everyone, no matter if they’re a nonprofit, band, brand, small business, “public figure,” singing midget telegram service, rodeo clown, or WHATEVER that you can’t rely on third party, “free” service for your main online presence. It’s a relatively small investment to purchase a domain (less than $10) and host it (varies).

The best part? It’s YOUR site, that YOU own, and nobody can take it away from you.

Detroit Tigers photo via heidigoseek, rodeo clown via Bill Gracey.

Don’t fish in my friends and I won’t pee in your pool.

While everybody’s having their usual post-Facebook-changes anyeurism, where they kick and scream about a service they don’t pay for making changes as if there isn’t anything actually significant going on in the world, I’d like to take a moment and talk about the privacy issue.

No, not the usual “Facebook just changed/simplified/complicated/sold-your-shoe-size-to-the-government” privacy issue that occurs once in a while, but of a different kind. The kind that I consider a violation between friends.

The issue I’m talking about here is “friend fishing.” It’s when somebody goes through your list of friends, which you’ve made visible on the side of your profile, and friend requests people that they really have no business “friending.” People who you KNOW there is no humanly possible way that they could actually know this person except through you.

I don’t want to, and I’m not going to name names here, but this has happened on more than a few occasions with my musician friends, however recently it happened in a slightly different context.

I became aware of this over a year ago, when suddenly in the Facebook stream I saw something like,

“[Your Netiquette-Unaware Musician Friend] is now friends with [your third grade teacher, 5 sorority sisters, 1 coworker, 2 of your friends in Hong Kong, and 7 people in some other kind of completely irrelevant context].”

THIS IS NOT COOL.

Sure, I know that the other person on the other side of the friend request is not obligated to accept a friend request. But many of those people blindly accept friend reqs from anybody with whom they have just one person in common, not knowing any better, and/or just not caring, and/or are way too trusting.

However, to the person whose friends list you are fishing, THIS FEELS LIKE A VIOLATION. A violation of trust between real “friends,” a violation of privacy, a violation of boundaries.

When this started becoming a pattern, I decided to just avoid having that awkward “that’s really not cool” conversation with perpetrators and threw everybody in my “music world” into a list of people who can’t see my other friends. Maybe I was lazy, maybe I just didn’t want to have to keep having that conversation. Either way, it seemed like an easy fix. Many people in that world of mine simply AREN’T social-media-etiquette savvy. They don’t know any better, many are all about the “friend collecting,” and Lord knows I get REALLY sick of being on this soapbox.

I’m not saying all musicians do this, mind you. I’m just saying what I’ve noticed among my network has been mostly people in my “music world,” so to speak. What prompted me to write this was a little earlier, I suddenly saw an update in my stream that looked like

“[Guy You've Known Since Middle School] is now friends with [Your Recently-Found, Long-Lost, Very-Close Friend (Who Happens to be a Musician) and Said Guy Remembers You Talking About Her, Which Probably is What Prompted the Subsequent Friending."]

I literally said out loud, “Um, WHAT?!”

Look — THAT’S JUST NOT COOL.

I immediately made it so that NONE of my friends can see who else I’m friends with. But I shouldn’t have to do that. If I let you see my friends list, I am trusting that you’re not going to fish through it and abuse it. I leave it open for the real situations where people I know might go through it and find other people that we actually do have in common, like were in the same high school class, ski club, whatever.

Yeah, okay, so this post is likely a few months too late, with all the newfangled friends-filtering options Facebook has rolled out recently, and let’s not forget the advent of Google Plus and their “Circles” concept, all of which theoretically should solve this problem.

Theoretically.

Look, I'm being metaphorical and literal here simultaneously!But this raises a couple questions.

1) Who is going to take the time and go through their already-established, pretty-darn-big network they’ve curated, and meticulously put people into certain piles? I’m not an OCD-in-training 7 y/o separating my Skittles by color because “they have to be that way.” I like all my Skittles to be in the same bag, and although I like to “taste the rainbow” and see all the pretty colors mixed together, I also know that some flavors just don’t mix well together. (Oh, the metaphor… I’m SO deep, I know.)

2) The bigger question it raises is trust. Yes, trust between friends and respect of privacy and boundaries, but I’m talking about a bigger trust here. Trust among ourselves as a society.

If we can’t trust our friends to respect the fences we’ve put around other areas of our lives so much that we have to rely on The Powers That Be of social networks to enable us to tighten those fences… are we, as a society, REALLY ready for what we’ve gotten ourselves into, technologically? Socially? Psychologically?

I don’t think we are, honestly. Some circles aren’t made to be broken, some fences aren’t meant to be scaled, and some lines aren’t meant to be crossed.

I would love to hear your thoughts.

 

Photo 1 by bodog Dan, pic 2 is album art from Depeche Mode’s Violator, and if you don’t know what pic 3 is, you’re reading this from some other planet. 

A new blog & another one launching soon — here’s an ebook in the meantime.

Two Things:

The other night I was weeding through my files on my hard drive and found a project I forgot about — it was a little ebook based on this post I wrote way back in 2009, wherein I compare water skiing and social media, and what you can learn about both. It was about 75% finished, so tonight I finished it. It’s short, a very quick read. I know I mentioned I was tired of writing about social media, but this was already written. I just compiled it into an ebook “just because.”  So here, enjoy:

View more presentations from Stacy Lukasavitz

Another blog?

Also, I mentioned a long time ago that I was going to be publishing some of my writing elsewhere on the web, and I’ve been writing a lot and stocking up on stuff to publish, which is sort of one reason why it’s taken so long. (That, and because I’m just a really bad procrastinator when it comes to my own stuff.)

Anyway, I’ve had some crazy stuff happen in my life, and I’ll be publishing stories about many of these things that actually happened over at thisactuallyhappened.posterous.com … so head on over there if you’re so inclined. The first post is up, and it’s about sushi, stripping, and Indian food. All names are changed to protect the guilty parties, and I must warn you that while nothing is (or ever will be) “NSFW,” I don’t recommend your kids read that blog. Any and all feedback is appreciated, and no, that is NOT a “professional” blog by any means (like I had to clear that up). Consider it as me just showing a different side of my writing.

… and yet, another one on the way!

OH by the way — I made a New Year’s resolution to finally get my damn music blog off the ground. Life got in the way, then I reconsidered, then I put it off, and put it off … and I’m sure that by now, many people are doubting that I’d ever actually launch it. Well, guess what? IT WILL BE UP SOON. Like, very soon. For realz. So go on over and bookmark that damn music blog now, and I’ll let you know when it’s up. Got stuff in the hopper, finalizing an editorial calendar, etc… just have a few final things before v1.0 finally lifts off. (It won’t be as pretty as I want it, but I’ve got someone working on that.)

As for this blog, I’ll be writing here from time to time about technology-related things, but my energies are going to spent on those two plus a couple other projects I’ve got going on behind the scenes. But I’m not shutting this blog down, I’m just shifting my attention elsewhere.

OK, so that was more than two things. Ah well.

Anything in particular you’d like to read here (or thither, or yon)? Let me know.

kthxbai

Peanut butter cups, duct tape, and social media: They’re more alike than you think.

Reese's Peanut Butter CupI really thought I was done writing about “social media.” I’ve been bored with it for a long time, over saturated, jaded, stick-a-fork-in-me done. Yet recently I had a conversation with a new online friend of mine that reminded me of one big reason why.  (And in my usual ironic fashion, I thought I’d write about why I’m done with writing about it. However, consider this the last post before a big shift.)

Anyway, back to my friend. Like the friends I’ve been making online since the days of IRC, she and I bonded over our mutual love of music. Only we met via Twitter, not IRC or a BBS. She’s not one of of the myriad marketing/PR/”social media” people on Twitter, nor does she have any more than 200 followers, and you know what? That’s OK. Neither the tool, nor the perceived online “klout” matters as much as what was the glue that brought us together, which was music.

I really enjoyed conversing with her for a few weeks, so I invited her to befriend me on Facebook. Her reply (strung together from a couple DMs) went something like this:

Thanks. I’ll keep it in mind if I decide to add more pals to my Facebook acct. Right now I only follow my kids. I’ve ranted against Facebook for a long time. Now that I’m on it, I’m afraid if I befriend one person over another, someone will get pissed.

I told her not to worry about what the social media pundits/gurus/ninjas/unicorn jockeys say, and to just use social media however it works best for her. She said to me, “Oh, it’s not just them, it’s how I’ve seen the people around me use Facebook. I have no desire to be bombarded by baby pictures!”

We all have our different policies on whom we befriend on the world’s largest social network and why (or why not), but I thought I’d reach out, because, well … I dig her. She did accept my friend request, which I appreciated, but would totally understand had she decided not to.

Though this particular situation is about personal use of Facebook, the implications of her comments are much farther-reaching and apply just as well to the business aspect. . . both of which drive me batshit crazy.

Echo chamber or baloney machine?

Baloney Faces

This is wrong on so many levels.

Every day, the social media pundits in the blogosphere churn out an immeasurable barrage of “best practices” posts, and at any given time, there is a conference, seminar, webinar, or tweetup going on all about the “right way” to do things on the social web vs. the “wrong way,” yada yada yada.

Scroll through your RSS reader or click any random link in Twitter and chances are you’ll see headlines like “10 Social Media Best Practices for ___” and “5 Reasons Not To Do ___ on [insert social tool du jour here].”  Not only does it get tiring to hear after a while, once you’ve worked with enough companies and individual clients on your own, your bullshit  baloney meter gets as finely-tuned as your patience for hearing it grows thin.

The average person on the web and the average client, whether they’re a small business, a big corporation, or just the lady down the street who enjoys tweeting during NBC’s The Voice  is so bombarded with all these messages, it’s no wonder that they feel pressure to do things the way it’s allegedly “supposed to be” done.

I’ve encountered people who were very frustrated and distraught because they’ve spent money on conferences, webinars, and books all about how they can make social media work for their business, yet they’re not seeing any significant difference in revenue. They’ve followed all the “steps” and did everything all the usual case studies did, but they’re throwing in the towel and saying it’s a waste of time and money.

The fact is, you can follow all the advice from all those sources as much as you want, but if you forget who you are and what your needs are, it’s probably not going to work out for you. Nothing is cookie-cutter, social media doesn’t come in a box, and if you try to follow instructions like that, you’re only going to end up half-baked.  (Pun unintended.)

But… what about the case studies?

Case studies are great, and it’s important to discuss what’s working and what’s not. It’s great to see examples of how companies used certain tools to work to their advantage. But only Zappos is Zappos, only Comcast is Comcast, and only Company X is Company X. You can learn from their trials and tribulations, you can employ their tactics, but what it all comes down to is what works best for you. Everything is subjective. 

Case studies stand out because the company in the study was willing to experiment. The companies (and people) were willing to stick their neck out and try stuff. But for every “best practice” being preached on and about the social web, there is someone doing the exact opposite and it’s working out just fine. (If not a case study such as, “How Company Y Did It Wrong and Got It All Right.”)

Social media is a bunch of tools.

Beavis and Butt-Head

Uh... huh... huh ... she said "tools."

Let’s ignore the double-entendre there for a second and admit that tools are things that exist in order to carry out a particular function.

The other day I saw a tweet that said something like, “I should be able to tell what you do from briefly looking at your twitter profile.” I don’t remember the particular tool who said it (see what I did there?), but to them I say:

Says who?

Who is anybody to say how anybody else should use a tool? My goals for using a certain tool are different from others’ goals. Pardon me for putting my own goals in front of someone else’s expectations of how I “should” act on the social web. Frankly, I don’t care about advertising on Twitter what I “do,” I just want to have fun. So what’s with the self-righteousness?

If you know the history, it was by its users’ ingenuity and NOT using Twitter how it was originally intended that made it grow to what it is today.  Same goes for duct tape. When was the last time you used duct tape on a heat duct? There’s more than one way to use a certain tool, and hell, there’s more than one way to eat a Reese’s.  The examples are infinite.

duct tapeIt’s no secret that I am one of the many people on Twitter who HATE automatic direct messages (“auto dms”). In fact, I despise them so much that I put right on my background “I auto-unfollow all auto-dms.” I think they’re extremely annoying. But a lot of people and companies still auto-dm, and it appears that they’re doing just fine on Twitter. So if it works for them, who am I to tell them not to do it?

I just know that personally, it annoys the crap out of me, so I choose not to follow people who do that. It’s my choice. It doesn’t matter how allegedly “wrong” or “right” something may be, if it works for you, that’s what matters, right?

This may be oversimplifying, if not downright insulting to the social media strategist/consultant/guru/ninja/unicorn jockey who pours all their sweat and elbow grease into blogging and advising people on what to do or what not to do, but if you run all of that echo-chamber “advice” through a metaphorical colander, it all boils down to a very common cliché:

Different strokes for different folks.

Gary Coleman

Yup, I went there.

So people, please — stop wasting your time and breath on how you think things should be done, or worrying about what other people did, and start concentrating on what works best for you. It’s great to know what worked best for others, and yes, sometimes you’ll get some great ideas, but “doin’ it wrong” for one is oftentimes “doin’ it right” for another.

Note that I’m not saying people who have NO frickin’ clue  shouldn’t seek guidance — there are plenty of seasoned professionals in the field of communications who are well-versed in navigating the digital waters and can help out those who aren’t as comfortable. People who already have experience in trying different things, are familiar with the ever-changing landscape of tools, and may be able to shed some light on possibilities and help shape a strategy.

But figure out what’s best for you. You as a person, you as a business, whatever. Stick your neck out. Experiment. Know who you are, what your goals are, what’s important to you, and especially what’s not important to you. Once you figure that out, you’ll be a lot further along than most. The internet is just an extension of life — everything is trial and error.

Now if you’ll excuse me, I need to go out and buy some duct tape, some Reese’s peanut butter cups, and somehow get that disturbing smiling bologna image out of my mind.

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