Social media is way too smurfy these days.

smurf[If you know me in person, chances are you've heard this before, but I'm at the point now where I feel it just needs to be written down.]

I hate the term “social media.” Really, I do. Why? Because it’s too hard to define. I’m definitely not the first person to blog about this, and I’m sure I won’t be the last. But here’s the truth:

All media is social media.

Media, at its very ethos, is social. Cavemen didn’t paint cave paintings and not talk about them. Egyptians didn’t carve hieroglyphics just because they were pretty pictures — they told stories. Radio never really was one-way — it encouraged interaction with people calling in. TV may seem one-way but do people not sit around the TV and watch it together? Do people not talk about their favorite shows with each other?

All media always has, and always will, encourage social interaction. Whether it’s immediate as what we understand “social media” to be nowadays or not is a different story.

The only difference between “traditional” media and “social” media is that “social media” makes two-way (or one-to-many, or many-to-many) communication a helluva lot faster. And let’s just face it – this is simply the way the world communicates now.

However, like those folks I linked above, I understand that there is no one, true definition of “social media,” and that alone is a problem, illustrated by a story a few friends of mine relayed to me recently:

A colleague of ours, a rather big name in the “social media world” and a bigwig at a rather large, world-famous company, was to speak about social media at a local event. I did not attend said event, but my colleagues did, because they wanted to hear what he had to say about how he’s used “social media” in/for his company. Based on the questions from the audience, however, it became more of a Twitter 101 class, and my colleagues admitted they were a little embarrassed for him. This was not a marketing fail, as the event was promoted appropriately. Or was it?

My colleagues’ definition of social media was and is much more complex than that of the audience. They were expecting how this guy applied “social media” for marketing/PR purposes. The audience was apparently expecting how to use a tool or two, which is a lot different.

Social media is the new smurf.

Smurfs used the word “smurf” for just about anything, and it was understood without question. Or they used it when they couldn’t think of any other word for something, which is where we are now with “social media.” Hell, any kind of interaction via the internet or mobile now can be considered “social media,” and I can’t believe that for a society as chatty and as articulate as we are, we can’t think of any other words for what the heck we’re talking about.

We need to expand our vernacular.

I was taught that you shouldn’t complain about something without proposing a solution, but honestly? I don’t have one. What I do know is that the more we use “social media” as a term for just about any kind of communication these days, the more confused people get, and the more smurfy things become. I like to be more specific when I speak of expedited communication through ever-changing technology, but I realize that sometimes it’s easier smurfed than smurfed. I know that many times, I still go over peoples’ smurfs and they still don’t smurf what I’m smurfing about, even when I think I’m smurfing on their level.

So what do you smurf? Is “social media” too smurfy these days? Should we be more specific and throw that term out the smurf? Or is it fine and smurfy? Leave your smurfs in the smurfs.

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